Why is Ticketmaster not letting me buy tickets?
This error is caused by an interruption to the transaction process.
During the ticket buying process, our computer or your computer lost access to our ticketing systems.
Receiving this error means that your request did not make it to the ticketing system.
Can you buy tickets on the Ticketmaster app?
Download the Ticketmaster app and never miss out on the go. Our app gives you the power to discover, purchase, and manage your tickets all in one place – when you’re on the move. Fans who purchased tickets when they went on sale, may no longer be able to attend, and list their tickets for sale.
How do you get Ticketmaster tickets over the phone?
Get tickets and help toll-free
- US Arts Sales. Get tickets to the symphony, ballet, theater, and other arts events. 800-982-2787.
- US Fan Support. For questions regarding previously placed orders: 800-653-8000. You can also email us.
- TDD (Telecommunications Device for the Deaf) Type your request or question using this option.
How do you buy tickets on Ticketmaster before they sell them out?
Sign into your account before the tickets go on sale. Update all your information on your account, like the address and credit card. Download the Ticketmaster app, available on iOS and Android. Use a laptop and a smartphone to try and buy tickets.
Can’t view tickets on Ticketmaster?
Tickets bought online at Ticketmaster.com will automatically appear in your account. Click “My Account” at the top right of any page on our site and sign in to view the tickets under “View All Orders.” You can confirm your purchase along with delivery status, seat locations, total charges, and more!
Is the Ticketmaster queue random?
When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Then the final queue starts for buying tickets. In other words, it does not make sense to wait for our site already hours in advance. You are welcome, but it does not guarantee you a spot in the front row.