Question: What Do Stores Do With Returned Items?

Basically, they take a returned item, refund the customer.

Basically, they take a returned item, refund the customer.

Then, they charge back the vendor (sometimes for the retail amount refunded, in other words, MORE than they ever paid for the item to begin with, then sometimes tack on added “processing fees”.

What does Walmart do with returned items?

Well, Walmart in its own right stands as a certain quality guarantee. And some items basically are returned unopened and are still brand new. This merchandise is sold at a huge discount as the retailer looks to offload such merchandise and make as much profit from it as possible.

Does Walmart put returned items back on shelf?

If the product is in new, re-sellable condition, it will go back on the shelf for someone else to buy. If the product is defective in some way, they may or may not have an agreement with the vendor for them to eat the cost of the return. If it is a Walmart store brand, Walmart eats the cost of course.

Do stores lose money on returns?

And with billions in sales, there will be billions in merchandise returns, which can cause retailers to lose a significant profit margin. However, the monetary drain of these lost sales does not end there.